9 Customer Service Examples to Win 5-Star Reviews

No matter your industry, quality customer service has become a major differentiating factor for businesses. If your customer service team is not up to snuff, your company will be hemorrhaging revenue. To be honest, quality customer service is not complicated. Essentially, your customers need to embrace these mantras: Be humble Be helpful Be friendly Be […]

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7 Proven Email Templates for Requesting Online Reviews

They hate it when you ask. You know it, they know it. But experts are encouraging you to do it. “Ask your customers for reviews,” they say. “You’ll regret it if you don’t,” they imply. Over and over you’re bombarded with advice that tells you to get out there, go grovel and beg for that […]

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How to Do Keyword Research (the right way)

If you are not doing keyword research then your SEO strategy is incomplete. In this article, I am going to walk you through your keyword research weak or missed points to make you confident with your SEO. Find out not only how to do effective keyword research but the best tips to use right now. […]

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A 27-Day Online Marketing Plan For Your Small Business

Small business owners are exceptional at what they do. From creating amazing products and services to delivering unrivaled customer experience, small business owners know how to thrive in their community. There is, however, one downfall of some business owners in my experience. They fail to recognize the importance of online marketing for their small business. […]

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Small Business SEO: The Only Guide You Need

The world of Small Business Search Engine Optimization (SEO) seems to change on a regular basis. It’s like a new computer or the latest smartphone, after a while it becomes outdated and you’ll need a new one. In this case, you’ll need new strategies and techniques. In order for you to rank in the current […]

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